Change strategy defines the direction.
People determine whether change succeeds.
Whether you’re restructuring, integrating after a merger, rolling out new systems or processes, changing mindsets & behaviors, refining culture or shifting strategy, our change management consulting services ensure change is understood, accepted, and embedded across the organization, resulting in sustained behavior change.
What sets Gina Hernandez-Navarro apart is her continuous improvement mindset. She brings operational discipline to change—turning strategy into clear actions, reducing churn and rework, and building the cadence and accountability teams need so adoption sticks. As an operational excellence executive with over 20 years of experience, I can say this blend of strategic communications and operational rigor is a rare differentiator.
Change management is more than a communications plan. It is an integrated model that connects change strategy, communications, engagement, learning, and culture alignment—enabling sustained behavioral change and measurable business outcomes.
We align executives and senior leaders around a shared change narrative, decision logic, and priorities — so the organization receives one clear message and direction throughout the change.
What you get: aligned leadership, faster decisions, reduced internal friction.
Before change is rolled out, we assess readiness, capability gaps, and likely resistance across the organization — allowing you to act proactively instead of reactively.
What you get: early risk visibility, fewer surprises, smoother execution.
We identify who is impacted by the change, how they’re affected, and what support they need — enabling targeted communication and effective stakeholder management.
What you get: focused engagement, less resistance, higher adoption.
We translate strategy into a practical change roadmap with clear milestones, responsibilities, and success criteria — designed around adoption, not activity.
What you get: clarity on what happens when, and why it matters.
We equip leaders and managers with the tools, messaging, and confidence needed to lead change locally — where adoption actually happens.
What you get: consistent leadership behavior, stronger trust, faster buy-in.
We track adoption, behaviors, and engagement over time and reinforce what works — ensuring the change delivers lasting business impact.
What you get: proof of progress, sustained change, measurable outcomes.
Talk to our experts, we will gladly help you identify any issues before they happen and help you identify potential bottlenecks in you strategy.
We support change across the full lifecycle. From readiness to long-term adoption.
We help organizations execute the people side of change through an integrated model that connects change strategy, communications, engagement, learning, and culture alignment. This approach reduces resistance, improves readiness, and accelerates the transition from announcement to sustained behavior change.
We guide organizations through complex organizational change, ensuring structure, roles, and behaviors evolve together.
We manage the human side of M&A by aligning internal and external communications, culture, leadership, and operating models—minimizing disruption and enabling seamless integration and long-term success.
New ways of working require shifts in behavior, decision-making, and accountability. We help leaders and teams align behaviors, decision rights, and operating rhythms so new models work in practice.
These transformations reshape how people work and how operating models function. Our change management services create the conditions for understanding, adoption, and action—ensuring technology investments are used correctly, consistently, and deliver intended outcomes.
When strategy changes, behaviors must follow. We translate strategic direction into clear expectations, actions, and leadership alignment—driving sustained shifts in mindset and behavior.
We support difficult transitions with structured stakeholder management, change story, transparency, people engagement after transparency and trust-preserving communication.
Are you going through a change in your organization? Talk to us, we are passionate about this topic and would love to hear what’s happening!
We support change across the full lifecycle. From readiness to long-term adoption.
We are deeply appreciative of GHN Communications for their pivotal role in shaping our strategy and organizational structure at New Jersey Community and Property Redevelopment. Their expertise was instrumental in developing a purpose-driven strategy, an efficient organizational framework, and in selecting a highly competent executive board. This collaboration has not only streamlined our operations but also significantly enhanced our ability to positively impact New Jersey communities.
Gina Hernandez-Navarro has been a game-changer for our outreach program, pioneering transformative change through the conceptualization and implementation of premium experiential volunteer initiatives. Her innovative approach has significantly elevated our organization’s visibility and reputation. Leading a diverse team of over 75 members, Hernandez-Navarro drove impactful initiatives that not only showcased our commitment to social responsibility and community outreach but also bolstered committee engagement. Her leadership and vision have been instrumental in reinforcing our position as a socially responsible and community-focused organization. The growth and progression our Greater Bergen Realtors has seen would not have been possible without the influence, experience and dedication of Gina Hernandez-Navarro.
Gina Hernandez is a rare personality that drives culture and performance. Her leadership skills and dedication were evident in her collaborative work at Prominent Properties Sotheby’s International Realty and the Real Estate industry volunteer organizations she worked with. Hernandez-Navarro brings her game to work every day, her passion for success is contagious, and she excels in building strong partnerships and nurturing relationships.
What sets Gina Hernandez-Navarro apart is her continuous improvement mindset. She brings operational discipline to change—turning strategy into clear actions, reducing churn and rework, and building the cadence and accountability teams need so adoption sticks. As an operational excellence executive with over 20 years of experience, I can say this blend of strategic communications and operational rigor is a rare differentiator.
Our change management consulting services are led by experienced executives who understand organizational change from the inside—not just in theory.
Guided by the CEO & Founder of GHN Communications, each engagement brings a leadership-level lens to change. We don’t treat change as a framework exercise; we treat it as a business-critical responsibility tied to people, performance, and accountability.
We understand the pressures leaders face during transformation—competing priorities, resistance, and the expectation to deliver results while the organization keeps moving.
That’s why our leadership-led approach focuses on what’s often missing: a clear strategy, decision-making structure, and adoption plan. We partner with executive leadership and transformation teams to define the case for change, align decision-makers on priorities and tradeoffs, and equip leaders and managers with the story, tools, and operating cadence to lead consistently. The result is sustained adoption—measurable follow-through that moves from awareness to action without disrupting day-to-day performance.
Here are some common questions that our clients have. We hope that it removes any uncertainty.
A change management consultant helps organizations ensure that strategic, structural, or operational changes are adopted by people — not just announced. This includes leadership alignment, stakeholder management, change readiness, communication, and measuring adoption so change delivers real business outcomes.
You should engage change management consulting services as soon as you know change is happening and impacts people — such as organizational restructuring, digital transformation, mergers, new ways of working, policy change, new systems, change in leadership, or shifts in strategy. The earlier change management is involved, the lower the resistance and the higher the adoption.
Project management focuses on what is delivered and when.
Change management services focus on who is impacted and how behaviors change.
Resistance to change is expected — and manageable. We address it through early stakeholder analysis, constant and transparent communications, resistance assessment, leadership alignment, clear expectations, and targeted interventions. Instead of reacting to resistance, our change management consultants design change to reduce it from the start.
We draw from established change management and organizational transformation methodologies, but we do not apply a one-size-fits-all framework. Every organization, mission, and operating environment is different.
Our approach is principles-based, people-first and tailored methodology—integrating change strategy, communications, leadership alignment, engagement, learning, and culture—so change is understood, adopted, and sustained. We adapt tools and methods to fit your context, complexity, and pace of change, rather than forcing your organization into a predefined model.
Resistance to change is expected — and manageable. We address it through early stakeholder analysis, constant and transparent communications, resistance assessment, leadership alignment, clear expectations, and targeted interventions. Instead of reacting to resistance, our change management consultants design change to reduce it from the start.
Both. Successful organizational change requires leadership ownership and HR enablement. We work closely with CEOs, executives, HR leaders, and managers to ensure alignment and shared accountability throughout the change.
Many change management consulting firms focus on plans, communication decks, or frameworks. Our change management consultancy focuses on execution, leadership behavior, and adoption — where change either succeeds or fails.
Yes. Our change management services scale from targeted initiatives to enterprise-wide transformation programs. The approach adapts, but the focus on adoption, stakeholder management, and outcomes remains the same.
You should expect clearer leadership alignment, reduced resistance to change, faster adoption, and higher confidence that transformation efforts will deliver business value — not just activity.
We’re always here to help, let us know if you have any questions.
If you’re looking for experienced change management consultants who focus on adoption, alignment, and real outcomes — not just slides — let’s talk.
Book a conversation with a change management expert and explore how we can support your next transformation.
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